Din order

 

Handling of Personal Information

  • Introduction
  • What is personal information?
  • What types of personal information do we process and why?
  • How do we collect your personal information?
  • What do we use your personal information for?
  • For how long do we keep your personal information?
  • Do we share your personal information?
  • How do we protect your personal information?
  • About cookies on this website
  • Your rights
  • How to object electronic marketing
  • Contact information
  • Updates to this text

1. Introduction

On May 25th 2018, the new General Data Protection Regulation ("GDPR") goes into effect. This concerns the entire EU and its purpose is to give citizens increased possibilities to decide over how companies and organisations handles personal information generated when using services or buying products.

This page explains how Formenta AB handles your personal information and what your rights are. The information is primarily aimed to you who:

  • has bought any of our products
  • has, in any way, communicated with us via formenta.se, telephone etc.

Your privacy is important to us. Therefore, we have taken measures to guarantee that your personal data is collected, stored and handled in a safe way, in accordance with the GDPR. We encourage you to read this information carefully. If you have any questions on how your personal information is handled, you’re welcome to contact us. Our contact information is listed in chapter 12 on this page.

2. What is personal information?

All information which can be directly or indirectly (in conjunction with additional information) linked to you is referred to as personal information, such as name, address, shopping history and IP-address.

3. What personal information do we handle and why?

We use your personal information to be able to deliver products you’ve ordered, improve your experience on this website and to be able to give you special offers. When you buy from us we collect your personal information to be able to complete our agreement.

The personal information we collect is:

  • Name
  • Address
  • E-mail address
  • Telephone number
  • Personal Identification Number (Sweden only)

Information about your purchase
We save information about what products you buy from us.

Service & Communication
When you contact us via forms on this website or via telephone, we collect the information you share with us so that we can help you with your request.

4. How do we collect your personal information?

We collect and process personal information:

  • you share with us when you buy from us
  • you share with us when you contact us via formenta.se, telephone etc.

The type of information we collect depends on which one of our services you are using.

5. What do we use your personal information for?

For us to be able to process your personal information, one of the following lawful grounds must be fulfilled:

  • The necessity of personal data processing to fulfill an agreement
  • The processing is of legitimate interest for both you and Formenta AB
  • Consent from you for processing

To complete a service requested by you, we need your personal information. Below you’ll find information on what we use your data for, and the lawful basis for which the processing of your personal data is supported.

Delivery of purchased product
We handle personal information to identify you as a customer and to be able to deliver the products you’ve ordered. We also collect information required to handle invoicing and payment of the ordered products.

Lawful basis: Legitimate interest and the necessity of personal data processing to fulfill an agreement.

Communication and support
We might use personal information from past correspondence for the purpose of sharing discounted offers. Your contact details form the basis for invoices, newsletters and special offers.

Lawful basis: Legitimate interest and the necessity of personal data processing for a contract.

6. For how long do we keep your personal information?

We save personal information for as long there is a documented purpose. Contact our Data Protection Officer for more information.

7. To whom do we share personal information?

We never sell your information to third party. We may however share parts of your information with following partners:

Google
Via third party cookies, we share your IP-address with Google to analyse the traffic on this website.

8. How do we protect your personal information?

Through our internet supplier, we use industry standards to store, process and communicate information such as personal data in a trusted and safe way (SSL/TLS, PGP and one-way hash-algorithms).

The protection is implemented using systematic, organisational and technical measures ensuring integrity, privacy and intended availability.

Policies and safety routines exist for:

  • IT-related information
  • Incident reports
  • Risk analysis
  • Software updates
  • Secure configuration and unit processing
  • Offices and server halls
  • Software development
  • Staff is bound by confidentiality agreements and only access the information required to complete a task.

9. About cookies on this website

When you visit our website, we may also collect information about you through cookies. Read more about our cookie policy here.

10. Your rights

You have certain rights per the GDPR. Should you desire to use any of your rights, please contact us. See contact information in chapter 12.

Access to personal information
You have the right to know if we process your personal information, and confirmation on which information we process.

Request amendment
You have the right to have inaccurate information amended.

Request deletion
You have, under some circumstances, right to have your information deleted.

Oppose usage relying on our legitimate interest and against marketing
You have the right to oppose against the processing of your personal information or to request a limitation of the same.

The right to data portability
You have the right to demand that personal information is moved from us to another company, authority or organisation. This right is limited to information you have shared with us.

Should you believe that our processing of your personal information is not in accordance with the GDPR, see chapter 12. Please note that we do need some information from you to be able to handle services requested. If choose to limit this, we may not be able to fulfill your requests.

11. How to object electronic marketing

Formenta AB may use your e-mail address for marketing purposes. If you don’t want us to use your e-mail address for this purpose, you are welcome to contact our Data Protection Officer with your name, address, organisation or personal nr (Sweden only) and we will set a marketing lock on your e-mail address. You can also choose to unsubscribe from the footer in any newsletter you have received from us.

12. Contact information

Formenta AB (orgnr 556496-8039) is responsible for the processing of your personal information. Should you want further information on how your data is used, please send a written request, signed by yourself, to:

Formenta AB
Box 525
331 25 Värnamo
Sweden

13. Updates to this information

This information was updated on October 12 2018 and is subject to change.

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